Our Quality Policy aims to produce high-quality industrial filling machines and provide reliable solutions in the industry. To achieve this, we operate within the framework of ISO 9001, ISO 14001, and ISO 45001 quality management systems at every stage of our products and services. Additionally, we adopt quality as a fundamental principle not only in our products but also in our business processes and customer relationships. Furthermore, through our continuous improvement approach, we continually advance the quality of our services.
Customer Satisfaction and Continuous Improvement
Understanding customer expectations and adding value to them is one of the core elements of our quality policy. Therefore:
- We continuously improve our production processes by considering user feedback.
- We use the latest technologies in our products to provide efficient and long-lasting solutions.
- We aim to maximize customer experience with our after-sales support services.
Production in Compliance with Quality Standards
To guarantee quality in our production process:
- We use materials and components that comply with ISO certifications.
- We carefully select our suppliers and monitor their compliance with quality standards.
- We test and control our products through processes that ensure the highest efficiency.
Employee Training and Participation
To ensure sustainable quality, we support the development of our employees. In this regard, we offer regular training and workshops to enhance their technical knowledge and skills. Additionally, we encourage their participation in R&D activities to foster innovative solutions. We also establish continuous feedback mechanisms to strengthen teamwork and increase productivity.
Environmental and Social Responsibility
Our quality policy encompasses not only our products but also our environmental and social responsibilities. In line with this:
- We implement environmentally friendly production processes.
- We develop technologies that enhance energy efficiency.
- We adopt sustainable solutions for waste management.
Conclusion
At Zay Teknoloji, we continue to offer innovative and reliable products with customer satisfaction at the forefront, in line with our quality policy. Our quality management systems, combined with our continuous improvement approach, help us make a difference in our industry.
Other Policies
You can access our other policies that support our company’s quality approach through the following links:
- Quality Policy
- Our Mission and Vision
- Continuous Improvement and Customer Satisfaction Policy
- Environmental Management Policy
- Publishing Principles
- Ownership / Financial Information
- Correction Policy
- Ethical Policy
- Diversity Policy
- Diversity Personnel Report